For ages 21 and above

fb baji Responsible Gaming

Gaming is for fun — not for stress. Know your limits, keep yourself safe, and seek help when you need it.

For ages 21 and above Safe Environment 24/7 Support Self-Limit Setting

When does gaming become a problem?

Casino games and sports betting are a form of entertainment for many people. But sometimes this entertainment can go beyond control. fb baji believes that a healthy and enjoyable gaming experience is only possible when users stay aware of their own limits and never treat gaming as a way to solve financial problems.

Under our Terms and Conditions, fb baji is for people aged 21 and above only. Minors are not permitted to use this platform in any way. If you believe someone you know who is a minor is using this site, please inform us directly.

Responsible gaming does not just mean playing less — it means playing with awareness. Setting clear time and money limits, accepting losses, and not placing larger bets in pursuit of a win — these simple habits ensure a healthy gaming experience. Following our Privacy Policy, fb baji keeps your information secure and never sells personal data to third parties.

Things to Keep in Mind

Gaming is for entertainment, not a way to earn money
Only bet money you can afford to lose
Do not place bigger bets trying to recover after a loss
Avoid gaming when you are tired or under mental stress

Tools to Keep Yourself Safe

fb baji offers several self-limit setting features. Using these tools lets you stay in control of your own gaming.

Deposit Limit

Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set, it cannot be exceeded.

Session Time Limit

Decide in advance how long you will play in each session. When the set time is up, the system will notify you.

Account Break

If you want to pause gaming for a while, you can take a temporary Cooling-off period on your account — from 24 hours up to several weeks.

Self-Exclusion

If you want to stop gaming for a longer period, use the self-exclusion option. During this time, access to your account will be completely blocked.

Gaming History

You can view your betting and gaming history at any time. This helps you review your own habits.

Support Team

For any questions or requests about responsible gaming, contact us via 24/7 live chat or email.

Warning Signs

If you notice any of the following signs in yourself, it may be an indication that gaming is going beyond your control.

You are placing more bets to try to win back money you have lost
You are hiding your gaming from family or people close to you
You are borrowing money or spending your savings to gamble
You are neglecting work, studies, or family responsibilities
You feel restless or irritated when you cannot game
You keep going beyond the limits you set for yourself
Thinking about gaming is affecting your sleep or eating

Do a Self-Assessment

Ask yourself these questions. If the answer to more than one is "yes", please talk to our support team.

Have you spent more than your budget on gaming in the past month?

Do you sometimes feel you should stop gaming but cannot?

Has anyone in your family expressed concern about your gaming habits?

Do you feel that a big win will solve all your problems?

Have you used money set aside for essential expenses on gaming?

The questions above are not a substitute for professional assessment — but they can help you understand your own situation. If in doubt, visit our FAQ section for more details or contact us directly via live chat.

Where to Get Help

Do not carry the problem alone. Seeking help from family, friends, or a professional takes courage.

fb baji Live Chat

Our support team is available 24 hours a day, 7 days a week to speak with you in Bengali and English. Requests for self-exclusion or limit setting can be made directly here.

Email Support

If you prefer to communicate in writing, send a message to our support email. Requests related to responsible gaming are handled with priority.
[email protected]

Family and Friends

Talk openly with the people close to you. Support from family can make a big difference in overcoming a problem. Let them know where things are going wrong.

Professional Advice

Speak with a mental health professional or counsellor. Mental health services in Bangladesh are now much more accessible than before.

fb baji's Commitment

The steps fb baji has taken and maintains to ensure responsible gaming:

Age Verification

Age verification is mandatory at account registration and before the first withdrawal. Accounts for users under 21 are not approved.

Protection of Minors

Parents are advised to set a PIN or password on their devices to prevent minors in the household from accessing fb baji.

Transparent Information

RTP and statistics are published for every game. Bonus terms are stated clearly — no hidden conditions.

Trained Support Team

Our support team is specially trained on responsible gaming. If a user shows signs of a problem, they actively provide assistance.

Self-Limit Tools Readily Available

Deposit limits, session limits, and self-exclusion are easily accessible in account settings and can be activated at any time.

Request Self-Exclusion

If you want to close your account for a period of time or permanently, let our support team know. We will act promptly.

Via Live Chat

Via Email

Send your request by email:

[email protected]

Prohibited for those under 21

fb baji is a platform strictly for users aged 21 and above. Age is verified at account registration and before payment processing. Accounts of minors will be closed immediately and any transactions will be cancelled.

Responsible Gaming FAQ

Answers to commonly asked questions about responsible gaming are provided here. For more details, read our full FAQ.

No — self-exclusion can be either temporary or long-term. With a temporary exclusion, you can lock your account for a set period, after which you can regain access. For a long-term exclusion, you will need to contact our support team and complete a specific verification process to reactivate it.

A deposit limit can be lowered immediately. However, increasing a limit requires a waiting period — this is intentional to prevent decisions made on impulse. To change your limit, contact us via live chat or email.

Start by speaking with them calmly. Express your concern without blame or anger. If they are an fb baji user, you can inform our support team — we will take action while maintaining confidentiality. Referring them to a professional mental health counsellor can also be helpful.

No. Requesting self-limits or self-exclusion is entirely normal and has no negative effect on your account status or any benefits you have earned. Any balance in your account remains safe while limits are active.

Age is verified during account registration and the verification process. If a user is found to be under 21, the account will be closed immediately. Any completed transactions will also be cancelled and action will be taken in accordance with the relevant policies.

Winning triggers a release of dopamine in the brain, which creates an urge to play again. Stress, loneliness, or financial worry can also increase the amount someone gambles. This is not a sign of weakness — it is a well-recognised psychological response. With awareness and timely help, it is entirely possible to overcome this problem.